Shipping within Japan and worldwide. Prices in yen.

Items that cannot be shipped abroad

Air transport rules and import rules that can stop an item being shipped.

Updated 06/11/2026

Transport restrictions or destination-country import rules may prevent us from shipping some items abroad, for example:

  • items containing lithium batteries;
  • aerosol cans;
  • liquids;
  • items that your country does not allow to be imported.

If we find after you order that an item cannot be shipped to your address, we contact you and cancel the order. If your card has not been charged we cancel the authorization; if it has, we refund the item price and shipping in full.

Please check your own country's import rules before ordering. See Import duties and taxes.

Was this article helpful?

Other articles in this category

Need more help?